This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Ancaster Family Chiropractic, 397 Wilson St E Ancaster, ON L9G 2C4.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Ancaster, ON.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Ancaster Family Chiropractic, accessible from ancasterfamilychiropractic.ca.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email Address
  • First name and last name
  • Phone number
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as Your Device’s IP address, browser type, browser version, pages visited, date/time of visit, time spent, unique device identifiers, and other diagnostic data.

When accessing the Service via mobile device, we may also collect device type, unique ID, IP address, OS, browser type, and diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (beacons, tags, scripts) to track activity and improve our Service.

  • Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can refuse all Cookies or indicate when a Cookie is sent. Without Cookies, some parts of our Service may not function.
  • Web Beacons: Certain sections of our Service and emails may contain small electronic files (clear gifs, pixel tags, single-pixel gifs) to count visitors, check email engagement, and verify system/server integrity.

Cookies can be “Persistent” (remain after closing browser) or “Session” (deleted after closing browser).

We use both Session and Persistent Cookies for purposes such as:

  • Necessary / Essential Cookies (Session): Authenticate users, prevent fraud, and enable requested services.
  • Cookies Policy / Notice Acceptance Cookies (Persistent): Identify if users have accepted cookie use.
  • Functionality Cookies (Persistent): Remember choices (login details, language) for a personalized experience.

For more information, see our Cookies Policy.

Use of Your Personal Data

The Company may use Personal Data for purposes such as:

  • To provide and maintain our Service, including monitoring usage.
  • To contact You via email, phone, SMS, or push notifications regarding updates or relevant information.
  • To provide You with news, offers, and information on related goods/services (unless opted out).
  • To manage Your requests and communications with Us.
  • For other purposes: analysis, trends, campaign effectiveness, service improvements, and personalization.

Retention of Your Personal Data

We retain Personal Data only as long as necessary to meet the purposes outlined, comply with legal obligations, resolve disputes, and enforce agreements.

Usage Data is retained for shorter periods unless used to enhance security, improve functionality, or when legally required.

Transfer of Your Personal Data

Your data may be transferred to computers outside Your state/country where data protection laws may differ.
By using the Service, You consent to this transfer. We ensure adequate protections are in place.

Delete Your Personal Data

You may request deletion of Your Personal Data. You can delete/update data via your Account or by contacting Us.
Some data may be retained if legally required.

Disclosure of Your Personal Data

Law Enforcement

We may disclose Personal Data if required by law or in response to valid public authority requests.

Other Legal Requirements

Disclosure may occur if necessary to:

  • Comply with a legal obligation
  • Protect Company rights/property
  • Investigate possible wrongdoing
  • Protect user/public safety
  • Defend against legal liability

Security of Your Personal Data

While we use commercially acceptable means to protect data, no method of transmission or storage is 100% secure.

Children’s Privacy

Our Service does not address anyone under 13. We do not knowingly collect data from children under 13.
If discovered, we will delete such data. Parental consent may be required where legally applicable.

Changes to this Privacy Policy

We may update this Policy from time to time and notify You via email or a prominent notice before changes take effect.
Updates will be posted here with the revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us: